FAQ
Frequently asked questions
Here are some frequently asked questions
Do i have to deal with my insurer in the event of a claim?
It depends. It doesn’t cost you anything to contact your insurer in the event of a claim. You can then discuss with an agent and see if it’s beneficial for you to make a claim.
Is première générale Gatineau affiliated with my insurer?
No. Première Générale is a private Canadian chartered company. Première Générale is a certified contractor to carry out work for insurance companies.
Do you do extermination and janitorial services?
No. Première Générale specializes in post-disaster interventions only.
Is première générale well ranked among disaster recovery companies?
Yes. Première Générale ranks at the top among companies in the field for the Outaouais region. We are constantly evaluated by project sponsors, and we receive a rating and ranking that compare us to our competition.
Why choose première générale for a major claim?
Because Première Générale has demonstrated in the past its strong ability to deploy equipment and personnel in very short timeframes to mitigate the damage caused by a large-scale disaster. Additionally, the company is organized for this type of intervention. Choosing Première Générale for a major claim will save you significant costs due to our swift response.
What does remarkable employer® certification mean for première générale?
This is a certification granted biennially by the Bureau de Normalisation du Québec (Quebec Standards Bureau). In effect since 2008, the certification program aims to independently recognize the quality of a company’s internal relationships as perceived by its employees. Première Générale has held this certification since 2020.
You can count on Première Générale Gatineau for a quick return to normal life.
