24/7 Emergency

(819)-777-1717

Phone

reception@pggatineau.ca

Email

24/7 Emergency

24/7 Emergency

(819)-777-1717

Phone

reception@pggatineau.ca

Email

PREMIÈRE GÉNÉRALE
gATINEAU

Emergency Disaster Restoration - 24/7 Response

Services
contact

Assistance team deployed within 30 minutes, 24/7

35

years of experience.

Turnkey service

“We are committed to working with the customer every step of the way to resolve their claim.”

Première Générale specializes in renovation, emergency response and post-disaster clean-up. Our focus is on TOTAL SERVICE (turnkey), including 24/7 emergency service, post-disaster emergency response, estimating and renovation. As the Quebec division of First General Services, with over 35 years’ experience, Première Générale is part of a vast network of expertise and support throughout North America.
  • Ranks first among disaster recovery companies in the Outaouais region
  • Employs highly qualified personnel, delivering precise interventions
  • Offers you unrivalled, professional and proven know-how

Our Services

Large-scale emergencies and disasters

We specialize in large-scale interventions that require a major deployment of capacity to limit damage and impact on customers. We intervene in less than 30 minutes to secure the premises.

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Emergency disaster response and decontamination

We specialize in emergency disaster response, which can sometimes include sewer backups, asbestos removal and viral (e.g. COVID-19 and C difficile) and microbial (mold) decontamination.
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Disaster recovery

We specialize in post-disaster reconstruction and can take care of major losses. We take care of all the necessary work, from A to Z.
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See all services
Excellence, one step at a time

Our Process

1. Contact us

  • Arrange for a call back to discuss your needs by filling out our contact form.
  • Use our 24/7 emergency line: 1-877-225-6088

2. Assign Project Manager

Once contacted, a project manager will be assigned to you. The project manager will work with you to provide the services you require.

3. Perform Inspection

The project manager will then come inspect the area damaged, being renovated, or constructed, and will give an estimate of the cost, the hours, and answer any questions the client may have.

4. Production

Once the estimate is approved and ready, our production team will schedule our team of carpenters to complete the job on a date that is suitable for the client.

5. Final Quality Assurance Evaluation

Once the work is completed, the project manager, the carpenter, or an associate will do a final inspection with the client to assure that we have satisfied the needs of the customer.

Is your loss the subject of an insurance claim?

Ask your insurer to use Première Générale Gatineau. We are fully accredited by insurers and follow strict standards and procedures put in place by Quebec insurers.
Hire us

We are happy to help. don't hesitate, call now

(819) 777-1717

Assistance team deployed within 30 minutes, 24/7.

Types of claims

Whatever type of claim you have, we have the solution and the expertise to resolve it so you can regain your peace of mind. We’ll be with you every step of the way to see it through to completion.

Fire and smoke

Smoke damage continues to penetrate and damage exposed surfaces, impacting the environment...

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Flood & water damage

The first 72 hours after a flood or water damage are crucial to prevent further costs and damage to your property...

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Vehicle impact

The impact of a vehicle with a property can cause structural damage to a building, sometimes requiring the involvement of engineers...

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Winds and storms

Damage caused by high winds can affect structures in many ways. Roofs, fences, siding and water infiltration are just some of the many consequences...

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Major and complex losses

Our major loss division is staffed primarily by the industry's leading experts. What's more, we benefit from increased support from our national head office...

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Disasters

Catastrophic storms and weather instability due to global warming are becoming increasingly frequent, causing immense damage and requiring greater mobilization of resources...

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Feu et fumée

Les dommages causés par la fumée continuent de pénétrer et d’endommager les surfaces exposées ce qui a un impact sur l'environnement...

EN SAVOIR PLUS

Dégât d’eau

Les premières 72 heures qui suivent une inondation ou un dégât d’eau sont cruciales pour prévenir des coûts supplémentaires et des dommages à votre propriété...

EN SAVOIR PLUS

IMPACT DE VÉHICULE

L’impact d’un véhicule avec une propriété peut entraîner des dommages à la structure d’un bâtiment nécessitant parfois l’implication d’ingénieur...

EN SAVOIR PLUS

Vents et tempêtes

Les dommages causés par les grands vents peuvent affecter les structures de façon multiple. Toitures, clôtures, revêtements, infiltration d’eau sont quelques une des multiples conséquences...

EN SAVOIR PLUS

PERTES MAJEURES ET COMPLEXES

Notre division des pertes majeures est principalement composée des meilleurs experts de l’industrie. De plus, nous bénéficions d’un soutien accrue de la part du siège social nationnal...

EN SAVOIR PLUS

Catastrophes

Les tempêtes catastrophiques et l’instabilité météorologique due au réchauffement climatique sont de plus en plus fréquents, causant d’immenses dégâts et nécessitant une mobilisation accrues des capacités...

EN SAVOIR PLUS

Customer testimonials

5/5
Many of our customers give us positive feedback and refer us to other customers who have suffered a loss.
See testimonials
« I found the teams who came to my home to be professional. They all did a great job. I appreciated their attention to detail. »
L. PageauClient
« A seamless team that did the job according to plan and, above all, in a good mood. »
J.-G. LefrançoisClient
« Thank you for the efficient and courteous service. We highly recommend you! Hats off to the whole team! We are completely satisfied! »
L. Brisson LafontaineClient
« Last night I unfortunately had a flood in my basement. This letter is simply to tell you about the excellent service I received. The 3 employees who came to my home were more than professional with all the answers to my questions, the speed of their execution and the attention to detail they showed. Both the first responder and the 2 employees who were in charge of removing my floors exceeded my expectations. Thank you again for the excellent service. »
J. ChrétienClient
« J’aimerais souligner mon extrême satisfaction du travail de tous les intervenants de Première Générale. La compétence, le professionnalisme, la gentillesse de tous et chacun a grandement contribué à me permettre de traverser cette épreuve. Merci! »
F. FaucherClient
« L’équipe qui a effectué les travaux était très professionnelle et efficace. Le service clé en main est grandement apprécié. »
D.ThibaultClient
« Très satisfait, je n’aurais pas pu demander un meilleur service! »
N. DagenaisClient
« Première Générale's rapid and professional intervention enabled us to restore the restaurant's kitchen to working order following our fire. This enabled us to keep our commitment to our customer who had booked a long time ago for his reception. Bravo to the whole team and THANK YOU! »
Greg SClient

On a national level, the strength of our first general network enables us to carry out quality projects while constantly striving to improve our processes.

Happy customers
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Completed projects
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Email

reception@pggatineau.ca

Telephone

Telephone : (819) 777-1717

Our location

160 Edmonton Street Gatineau Qc J8Y 3S6

Write to us

We’re here to help you through adversity in a respectful and empathetic way.

We're always hiring talented people!

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