PREMIÈRE GÉNÉRALE
gATINEAU

Post-disaster cleaning and renovation

Assistance team deployed within 30 minutes, 24/7

35

years of experience.

Turnkey service

“We are committed to working with the customer every step of the way to resolve their claim.”
Première Générale specializes in renovation, emergency response and post-disaster clean-up. Our focus is on TOTAL SERVICE (turnkey), including 24/7 emergency service, post-disaster emergency response, estimating and renovation. As the Quebec division of First General Services, with over 35 years’ experience, Première Générale is part of a vast network of expertise and support throughout North America.

Our Services

Large-scale emergencies and disasters

We specialize in large-scale interventions that require a major deployment of capacity to limit damage and impact on customers. We intervene in less than 30 minutes to secure the premises.

Emergency disaster response and decontamination

We specialize in emergency disaster response, which can sometimes include sewer backups, asbestos removal and viral (e.g. COVID-19 and C difficile) and microbial (mold) decontamination.

Disaster recovery

We specialize in post-disaster reconstruction and can take care of major losses. We take care of all the necessary work, from A to Z.
Excellence, one step at a time

Our Process

1. Contact us

  • Arrange for a call back to discuss your needs by filling out our contact form.
  • Use our 24/7 emergency line: 1-877-225-6088

2. Assign Project Manager

Once contacted, a project manager will be assigned to you. The project manager will work with you to provide the services you require.

3. Perform Inspection

The project manager will then come inspect the area damaged, being renovated, or constructed, and will give an estimate of the cost, the hours, and answer any questions the client may have.

4. Production

Once the estimate is approved and ready, our production team will schedule our team of carpenters to complete the job on a date that is suitable for the client.

5. Final Quality Assurance Evaluation

Once the work is completed, the project manager, the carpenter, or an associate will do a final inspection with the client to assure that we have satisfied the needs of the customer.

Is your loss the subject of an insurance claim?

Ask your insurer to use Première Générale Gatineau. We are fully accredited by insurers and follow strict standards and procedures put in place by Quebec insurers.
We are happy to help. don't hesitate, call now
Assistance team deployed within 30 minutes, 24/7.

Types of claims

Whatever type of claim you have, we have the solution and the expertise to resolve it so you can regain your peace of mind. We’ll be with you every step of the way to see it through to completion.

Fire and smoke

Smoke damage continues to penetrate and damage exposed surfaces, impacting the environment...

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Flood & water damage

The first 72 hours after a flood or water damage are crucial to prevent further costs and damage to your property...

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Vehicle impact

The impact of a vehicle with a property can cause structural damage to a building, sometimes requiring the involvement of engineers...

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Winds and storms

Damage caused by high winds can affect structures in many ways. Roofs, fences, siding and water infiltration are just some of the many consequences...

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Major and complex losses

Our major loss division is staffed primarily by the industry's leading experts. What's more, we benefit from increased support from our national head office...

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Disasters

Catastrophic storms and weather instability due to global warming are becoming increasingly frequent, causing immense damage and requiring greater mobilization of resources...

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Feu et fumée

Les dommages causés par la fumée continuent de pénétrer et d’endommager les surfaces exposées ce qui a un impact sur l'environnement...

EN SAVOIR PLUS

Dégât d’eau

Les premières 72 heures qui suivent une inondation ou un dégât d’eau sont cruciales pour prévenir des coûts supplémentaires et des dommages à votre propriété...

EN SAVOIR PLUS

IMPACT DE VÉHICULE

L’impact d’un véhicule avec une propriété peut entraîner des dommages à la structure d’un bâtiment nécessitant parfois l’implication d’ingénieur...

EN SAVOIR PLUS

Vents et tempêtes

Les dommages causés par les grands vents peuvent affecter les structures de façon multiple. Toitures, clôtures, revêtements, infiltration d’eau sont quelques une des multiples conséquences...

EN SAVOIR PLUS

PERTES MAJEURES ET COMPLEXES

Notre division des pertes majeures est principalement composée des meilleurs experts de l’industrie. De plus, nous bénéficions d’un soutien accrue de la part du siège social nationnal...

EN SAVOIR PLUS

Catastrophes

Les tempêtes catastrophiques et l’instabilité météorologique due au réchauffement climatique sont de plus en plus fréquents, causant d’immenses dégâts et nécessitant une mobilisation accrues des capacités...

EN SAVOIR PLUS

Customer testimonials

5/5
Many of our customers give us positive feedback and refer us to other customers who have suffered a loss.

On a national level, the strength of our first general network enables us to carry out quality projects while constantly striving to improve our processes.

Happy customers
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Completed projects
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Email

reception@pggatineau.ca

Telephone

Telephone : (819) 777-1717

Our location

160 Edmonton Street Gatineau Qc J8Y 3S6

Write to us

We’re here to help you through adversity in a respectful and empathetic way.

We're always hiring talented people!